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Kennel Keeper Support

Frequenty Asked Questions

QWhat are the system requirements?

Kennel Keeper supports Windows XP with service pack 2 or later and Windows Vista, 7 and 8 (any version, including both 32 and 64 bit versions).

QCan I use any website hosting service?

Although we recommend our hosting service, Kennel Keeper can publish to any website hosting service that provides FTP access. If you are unsure if your preferred hosting service supports FTP, feel free to contact us.

QWhat are the limitations of the evaluation version?

There are no time limits, nor any limits on how much data you can enter. If you want to use Kennel Keeper as a kennel management application without creating a dog website, you can do so at no cost.

 

The only limitation is that you cannot publish your dog website to the web. To unlock this functionality, you will need to purchase a license. After purchasing Kennel Keeper, you will receive a license file that will unlock your existing installation, so you don't need to download Kennel Keeper again and you can continue to use the kennel data you have already entered.

QCan I give Kennel Keeper to my friends?

You can share the Kennel Keeper installer with anyone you want, and in fact we encourage you to do so! You just cannot share your license file with anyone. Without a license file, the Kennel Keeper installer will install an evaluation version of the product.

QWhat are the terms of use of Kennel Keeper?

The full terms of use are contained in the EULA. This agreement can also be viewed from the About Kennel Keeper under the Help menu inside Kennel Keeper.

QWhat if I am not satisfied with Kennel Keeper?

If you are unsatisfied for any reason within 60 days of purchase, you can contact us at sales@creaturasoft.com and we will happily refund your money, no questions asked.

Latest Version

The latest version of Kennel Keeper can be downloaded here. The current version is 1.2. New minor versions of Kennel Keeper will work with your existing license file.

Email Support

If you run into any problems with Kennel Keeper, or you have other questions, you can contact us at support@creaturasoft.com. We will be happy to assist you.